Shipping policy

Order processing
Orders are processed before shipment. Processing time varies by product and supplier and is separate from the shipping estimate shown at checkout.

Shipping rates and delivery estimates
Available shipping options and charges are displayed at checkout before you place your order. Delivery estimates apply after your order has shipped unless otherwise stated.

For shipping options marked 3–5 business days, this is an estimated transit time, not a guaranteed delivery date. Business days exclude weekends and public holidays. Carrier delays, severe weather, and other disruptions may affect delivery.

Multiple shipments
Items supplied from different locations may arrive in separate packages and on different dates.

Order tracking
When tracking information becomes available, we’ll send it to the email address provided at checkout. Tracking updates may take time to appear on the carrier’s website.

Shipping addresses and changes
Please check your shipping address carefully before submitting your order. If you notice an error, contact us promptly at oluojoade@gmail.com with your order number and the correction. We’ll try to help, but changes may not be possible once processing or shipment has begun.

Delayed, missing, or damaged packages
If your package is delayed, marked delivered but missing, or arrives damaged, email oluojoade@gmail.com with your order number and a description of the issue. For damaged items, include photographs of the item and packaging so we can investigate with the supplier or carrier.

Time-sensitive orders
If you need an item for a holiday or specific event, contact us before ordering to discuss the available delivery estimate.

Contact
For shipping questions, email oluojoade@gmail.com or use our contact form.